Customer Service Officer
$20 (hourly)
- Moe Location
- Hours - 11am- 3pm (Monday to Friday)
- Contract position - 17th Feb - 30th June
This award winning call centre based in Moe provides management of responsive maintenance to public housing properties throughout Victoria as well as manages a number of important projects on behalf of the Office of Housing.
We are currently seeking an enthusiastic and self motivated Customer Service Officer to join the team on a contract basis. Your primary responsibility is to take inbound calls in regards to housing assistance for low income Victorians.
Your duties will include:
- Taking tenancy, rental and application enquires
- General enquires for future tenants
- Liaising with support agencies in regards status of applications
- Updating relevant tenancy files
The Successful Applicant will possess excellent:
- Customer Service skills
- Oral and Written Communication
- Decision Making abilities
- Computer and Telephony Skills
- Work well in a team
- Accurate Data Entry
- Customer focus
This role requires someone that is a quick learner and has excellent problem solving skills. If you are available to commence on the 17th February and are up for a challenge this might be the role for you.
Applicants with a background in a Call Centre environment will be a distinct advantage.
- Industry: Other
- Sector: Private
- Profession:Call Centre & Customer Service
- Work Type: Contract
- Role: Call Centre Operator
- Reference Number: 200039165a
- Nearest Transport:
- Contact Details: Nicole Dennett