Helpdesk Level 1 Consultant - Junior
Candle is seeking a Helpdesk Consultant to join a leading telecommunications giant based in Sydney's CBD. This is in an initial 12 month contract with view to permanency/extension.
As Helpdesk Analyst, you will provide product and service solution consultancy to Managed Customers for the resolution of activation and/or assurance inquiries for a range of complex products and services solutions available to the customer.
Essential Skills and Experience -
- Experience in a similar role.
- Advanced MS Office, Windows XP and/or Windows 7 experience
- Previous job logging or CRM tool experience
- Experience/knowledge of testing, faults, VOIP and advantage
- Be available for shift work (7am - 7pm Monday - Friday)
- Information Technology Certificate/Degree is desirable
- Experience working in an ITIL environment is an advantage
- Understanding of Network Protocols
If you match the above essential skills and experience and are looking for a new role, which offers great benefits & ongoing training, please send your enhanced CV Barbara Flynn.
*Sponsorship is NOT available for this role*
Please quote Job Reference SYDCSC_BF28354 when applying for this role.
- Industry: Other
- Sector: Private
- Profession:I.T. & T
- Work Type: Contract
- Role: Helpdesk & Support
- Reference Number: 4234960
- Nearest Transport:
- Contact Details: Barbara Flynn