Listed 6 February 2012

Customer Service Claims Officer


  • Sydney

  • Paying up to $42K + superannuation - Crows Nest location
  • Work for a leader in the motor vehicle insurance industry
  • Small company with great career progression opportunities

A number of career opportunities within this growing company are available in a close team in the Crows Nest area. Due to continued growth and expansion, several roles are available for a dynamic customer service focused individual to join the claims team.

Responsibilities:

• Discussing sensitive situations, such as motor vehicle accidents, with clients, insurance companies and work providers.
• Claims processing and assessment.
• Maintaining strong relationships with all work providers such as claims companies, insurance company, repairers and solicitors.
• Deliver excellent customer service at all times.
• General administration duties.

Core competencies required:

• Demonstrated previous customer service experience. Prior insurance or claims experience would be highly regarded
• Strong communication skills
• Excellent organisational and time management skills.
• Ability to work under pressure


This is a unique opportunity for a driven individual, who wants an opportunity to work their way up in a developing company.

For a confidential discussion on the value you can add to this role, please contact Paul Shipton on 02 9412 8988 or paul.shipton@chandlermacleod.com

  • Industry: Other
  • Sector: Private
  • Profession:Call Centre & Customer Service
  • Work Type: Full Time
  • Role: Call Centre Operator
  • Reference Number: 16036a
  • Nearest Transport:
  • Contact Details: Paul Shipton